April 22, 2021

111 Chris Voss: The Art of High-Stakes Influence & Negotiation

My next guest is Chris Voss, who is the CEO & Founder of The Black Swan Group Ltd


+ Author of Never Split The Difference: Negotiating As If Your Life Depended On It. (1 million copies sold)


+ Most popular course instructor on masterclass.com


+ Former lead International hostage negotiator at the FBI


We talked about:

+ How he discovered tactical empathy as a superior negotiation method after dealing with cutthroat commodity dealers


+ Why hammering his opponent with empathy got him better deals


+ How his mindset around negotiation is fundamentally different than most people


+ How he maintained positive even after dealing with terrorists for 25 years


+ How tone is the single most overlooked superpower when it comes to negotiation


+ How practice is the path to mastery even for something as esoteric as a cold read and

tonality


+ Chris’s morning rituals to setup his day for success


+ And his project 120 to stay healthy at age 120


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