Dr. Mark Goulston is one of the world’s foremost thought leaders of empathic listening. He has been: UCLA Assistant Clinical Professor of Psychiatry, FBI hostage negotiation trainer, advisor in the OJ Simpson Trial, owner of the Theory Y Executive Coaching, suicide prevention specialist for 25+ years (without losing anyone), author of the 7 bestselling books, especially “Just Listen” - Discover the Secret to Getting Through to Absolutely Anyone.

We talked about many topics:

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