My next guest is Chris Voss. He is
+ the CEO & Founder of The Black Swan Group Ltd
+ Author of Never Split The Difference: Negotiating As If Your Life Depended On It. (1 million copies sold)
+ Most popular course instructor on masterclass.com
+ Former lead International hostage negotiator at the FBI
We talked about:
+ How he discovered tactical empathy as a superior negotiation method after dealing with cutthroat commodity dealers
+ Why hammering his opponent with empathy got him better deals
+ How his mindset around negotiation is fundamentally different than most people
+ How he maintained positive even after dealing with terrorists for 25 years
+ How tone is the single most overlooked superpower when it comes to negotiation
+ How practice is the path to mastery even for something as esoteric as a cold read and
tonality
+ Chris’s morning rituals to setup his day for success
+ And his project 120 to stay healthy at age 120
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